T E R M S A N D C O N D I T I O N S
Recording & mixing
Full day sessions are eight hours long and run from 11am to 7pm unless otherwise agreed at the time of booking.
Half day sessions are 4 hours long from 10am to 2pm or 2pm to 6pm, unless otherwise agreed at the time of booking.
A half-day (four hour) session is the minimum booking.
Overruns are charged at an hourly rate of £35 per hour, or part hour. The charge begins as soon as the scheduled end of the booked session is exceeded, and each hourly fee thereafter is added at the beginning of the next hour. So for example, if your session was scheduled to finish at 7pm, carrying on to 7:01pm would incur a £35 fee in overruns, 8:01pm would incur £70, etc.
Charges for overruns must be paid in full immediately at the end of the session, either in cash or via direct bank transfer.
Studio bookings for recording & mixing sessions must be paid for in full, in advance, via direct bank transfer, upon receipt of our invoice, which will be issued as soon as possible after the booking dates and price have been agreed.
Any bookings which remain unpaid for will be considered only tentative until paid for in full. Marketstall Recording may choose to offer calendar dates of tentative bookings to other clients in order to mitigate the risk of non-payment or late notice cancellation. In this case we will contact the client with the tentative booking to let them know their proposed date is no longer available and try to find another alternative.
Cancellation and non-attendance
Any booking cancelled by the client with more than 7 days notice will either be refunded in full or re-arranged for another suitable date (subject to availability) without penalty, as the client prefers.
Any booking cancelled by the client with less than 7 days notice will not be eligible for a refund or re-arrangement without penalty - your payment will be forfeit.
However, at our sole discretion and without guarantee, if Marketstall Recording is able to find another booking for the same date, time and duration as the cancelling client's original booking, we may choose to refund the client or re-arrange their session without penalty.
If a client has made a tentative booking without making payment in advance, and fails to give seven days' notice of their intent to cancel the client is still liable for the full cost of the session. No further bookings will be accepted until the cancelled session has been paid for.
Non-attendance is considered the same as cancellation with less than seven days' notice.
Remote mixing (unattended by client)
Marketstall Recording's remote mixing service includes a first draft mix, and then up to one further round of revisions.
Any additional revisions required by the client after the second mix is delivered will incur extra charges, to be agreed and paid before the work is done.
At any point, if the client decides no further rounds of revisions are necessary, they can sign off on the job as complete, after which no further rounds of revisions will be undertaken without further charges.
Final mixes are delivered in two formats: high quality MP3 and the lossless format of the client's choice (WAV or AIFF) via WeTransfer.
The full Logic mixing sessions will also be delivered to the client via WeTransfer or Dropbox at the end of the process.
If the client requires bounced stems of the session to insure against any compatibility issues going forward this can be done but will incur extra fees at the rate of £40 per hour (or part hour), with a minimum booking of two hours, to be paid in full after the work is complete, but before delivery of the stems.
Marketstall Recording's Mastering service includes a first draft and up to two further rounds of revisions
Any additional revisions required by the client after the third round master is delivered will incur extra charges.
At any point, if the client decides no further revisions are necessary, they can sign off on the job as complete, after which no further rounds of revisions will be undertaken without incurring extra fees.
Masters are delievered in two formats: high quality MP3s and the lossless format of the clients choice (WAV or AIFF) via WeTransfer.
If the client requires delivery in any other digital format (e.g. DDP file) they must inform us before we begin the Mastering process. Further charges may be applied, at our sole discretion.
If the client requires delivery via a physical format (e.g. CD or DVD) they must inform us before we begin the Mastering process. If we agree to the job, charges for the materials and P&P will be applied at cost.
If the client requires any sub-channel/metadata (e.g. ISRC codes) embedded into the files they must inform us before we begin the Mastering process or further charges may be applied.
Free test masters for first time clients are delivered as evaluation copies only, and as such will only be delivered in MP3 format, with no rounds of revisions after the delivery of the test master. If the client wishes to proceed with mastering after having evaluated our test master, then normal fees are applicable before the usual rounds of revisions and delivery in lossless audio file formats will be undertaken.
Mastering is a remote service carried out without the client being present for mastering sessions. If the client wishes to be present for a Mastering session then the same studio prices apply as for recording and mixing (see above). Any revisions required after a mastering session done with the client present must also be booked and paid for as separate sessions in the same way.
Services booked under Special Offers are the same services we provide at normal prices - you don't get a lesser service even though you're paying less.
To claim a Special Offer the client must inform us at the time of making their booking, quoting any Special Offer reference numbers or discount codes applicable, or just telling us which offer they want to claim.
Special Offer pricing cannot be retrospectively applied to sessions already booked and/or paid for.
Special Offers cannot be claimed in combination - only one Special Offer can be applied per booking / transaction.
We reserve the right to withdraw, withhold or change advertised Special Offers without notice or explanation.
Data storage and security
Marketstall Recording accepts no liability for any loss, corruption or other damage to client's data (audio files, Logic projects, etc.) either during the course of the work they hire us to do for them, or after that work is completed and handed over to the client.
We will keep working copies of clients' sessions on file whilst work is being carried out, but it is the client's sole responsibility to make sure this work is taken away from the studio and backed up safely in case of an unexpected loss of data (corrupted drive, studio fire, etc.)
For attended sessions, it is the client's responsibility to ensure that they bring a compatible hard drive to every session so the work done during that session can be taken away and backed up on another secure off-site storage facility.
For work carried out remotely, the client should arrange for a cloud-based storage facility (Dropbox, etc.) to be made available to Marketstall Recording where the work being completed can be safely stored in case of loss or corruption to digital files.
Once work has been completed and handed over to the client, it is the client's responsibility to keep a back up copy in case of further future work needing to be carried out on completed projects. Marketstall Recording makes no commitment to keep copies of completed work on file after the work is complete.